Our Story

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Built for Standards. Driven by Systems. Led with Pride.

At New Era AU Pty Ltd, we don’t just clean — we raise the standard. Founded with a vision to redefine commercial cleaning across Melbourne, we are a systemised, founder-led company that treats presentation and hygiene as non-negotiable pillars of professional environments.

What began as a small, hands-on operation has evolved into a high-performance cleaning business trusted by Aged Care, gyms, childcare centers, builders, real estate & retailers. But we never lost our edge. Every site we serve is still a reflection of our brand — and of the reputation we’re proud to build, one spotless finish at a time.

Why We Exist

We saw a problem in the industry: low standards, unreliable cleaners, poor communication, and zero accountability. Too many providers treat cleaning like a task — we treat it like a performance metric.

Our mission is simple: to deliver consistent, scalable, presentation-grade cleaning that enhances not just hygiene, but the professionalism of the spaces we serve.

Our Values

✅ Precision Over Promises
We don’t just say it — we systemise it. Every service has a documented SOP, trained team, and quality check behind it.

✅ Partnership, Not Just Provision
We don’t work for you. We work with you — protecting your site, your staff, and your brand.

✅ Founder-Led Accountability
You’re never just a number. When you work with New Era, you work with a team that’s personally invested in your satisfaction.

Who We Serve

We specialise in environments where cleanliness isn’t just expected — it’s essential:

• Commercial Gyms & Fitness Centres
• Childcare Centres & Educational Spaces
• Construction & Post-Build Cleaning
• Medical & Allied Health Facilities
• Retail & Corporate Environments
• Aged Care

What Makes Us Different

• Systemised Operations: Every site runs on SOPs, audits, and checklists — not guesswork.
• Staff You Can Trust: Uniformed, trained, and performance-reviewed.
• Fast Response Guarantee: Communication is clear, quick, and always proactive.
• High Retention, Low Turnover: We build long-term client relationships by being consistent, not convenient.

This Is the New Era Standard

We’re not a franchise. We’re not subcontractors. We’re not a cheap alternative.

We are New Era Au — A new benchmark in commercial cleaning, built on trust, systems, and pride in doing things the right way.